We strive to ensure that all our customers receive quality products and high-quality service. After the receipt of your order, we offer a Seven (7) calendar days Exchange Only Policy on any DOA (dead on arrival), defective, or unused items factory sealed in the manufacturer's original packaging. Replacement Item to be of the EXACT same Flavour/Color/Size/Brand...etc.
Please inspect and test all products upon receipt, this 7-day window begins when you receive your order, regardless of whether the products were opened or not.
Please note that all CONSUMABLE ITEMS are FINAL SALE (e-liquids, coils, tanks, accessories, batteries, misc. parts & supplies).
To start a return, you can contact us at Orders@VaughanVapes.com. Please note that returns will need to be sent to the following address: 110 Ansley Grove Rd. #2, Woodbridge ON L4L 3R1
If you are not entirely satisfied with your purchase, we're here to help.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.